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Before Selecting a Roofing Company to work on your biggest investment; Please use the following questions to compare roofing contractors. We think you will find no other company holds itself to such high standards as Accredited Roofing.
Value - Do they offer the best VALUE for the dollar? As we all understand, price is a major factor. Our competitive prices with great service are second to none.
Licensed - All Companies or individuals allowed to apply a roof in the State of Illinois must be licensed by the Department of Professional Regulation, the same regulatory agency responsible for licensing doctor, lawyers, restaurants, etc.
Bonded - This is required by the State of Illinois in order to protect YOU if a roofer disappears without completing the job.
Liability Insurance - Roofing contactors must have liability insurance in case they damage or destroy your property by accident. This also includes vehicle coverage.
Workers Compensation Insurance - The law mandates all employers must have this coverage. Anyone working on the project is entitled to this coverage. If someone is injured and your company does not have workers compensation coverage, YOU will be personally responsible for their medical bills. In this sue happy society; don't let the lawyers get the best of you.
Professional Office Staff - Does the company have full time office staff with regular business hours, answering phones, along with fully integrated computer, customer and accounting software to answer questions quickly and accurately? If closed, do they have a voice mail system so that you may leave a detailed message?
Ownership - Is the company locally owned? Or is it from out of state? ACCREDITED ROOFING is locally owned and operated by a family who is committed to the Metro East area.
Experience and Speed - What is the total amount of experience on each crew? We have full time roofing employees that do nothing but roof system removal and installation. Making them faster, productive, and cost effective. Most jobs are completed in one day.
Labor Warranty - How long does it apply and what financial strength do they have to stand behind it? Do they have the personnel on staff to address necessary concerns? Our 8-year labor warranty is the longest in the St. Louis Metropolitan area.
Computerized Estimates - Clear, concise, detailed, and easy to read estimates outlining what the company intends to complete.
References - Does your company provide you with local references, so that you can determine for yourself the quality of their work?
Quality and Clean Work - How committed is your company on doing the job right the first time in a neat, clean, and professional way?
Color Coordination - Does you company color coordinate all items on the roof? Many companies don't concern themselves with painting the vents or furnace stacks.
Follow-Up - If concerns arise, are they committed to taking care of the problem in the quickest and most professional way? We have a full-time customer service representative.
Weather Precautions - If there is a threat of rain, do they tarp off the roof and nail down the edges for extra protection? Many roofers leave just felt paper covering the roof and consider it watertight. This negligent practice has bankrupted many roofing contractors.
Sweeper Magnet - Do they have a magnet on wheels to roll over yard and driveway to pick up nails left after the job is finished?
Clean Gutters - Does your company clean gutters of leftover debris?
Safety Conscious - Does the company have a written safety plan and proper safety equipment? OSHA requires this.
Employees - Does your company have its own employees? Having your own employees allows one to have greater control over work quality, cleanliness, appearance and timeliness of completion. None of our work is sub-contracted out to out of state crews. We believe the old business adage, "you are only as good as your employees." Are they long-term employees with full benefits? This allows them to work as a dedicated team to get your roof replacement completed. Are workers paid by the hour? Or the traditional per square rate? This also assures the homeowner that all workers on the grounds are properly insured.
Pride in Workmanship - Every employee of Accredited Roofing is certified with CertainTeed as a Master Shingle Applicator. In fact, we train all employees at least 40 hours before they enter the workplace. Only those individuals who have mastered every aspect of shingle installation can wear the Master Shingle Applicator (MSA) emblem. To become an MSA requires hard work and careful study. Most roof contractors don't invest the time or effort needed to certify its employees. We dedicate ourselves to the training of all employees to ensure quality roof installation.
Shingle Master Crew - Companies that employ a Master Shingle Applicator (MSA) qualified workforce can earn Shingle Master Crew status. Only those contractors who are truly focused on superior workmanship practices and complete customer satisfaction go to the trouble to earn the MSA credential. And only those companies that encourage their employees to become MSA's can earn Shingle Master Crew status.
Select Shingle Roofer - This CertainTeed roofing credential upholds the highest standards of excellence, quality and knowledge in the shingle roofing industry. Fifty percent of a Select Shingle Roofer's workforce must have passed our rigorous installation techniques written test, and the company has shown extensive knowledge of shingle technology and quality. Because of this, you can rest assured you are getting a well-educated professional.
Quality Master - The Quality Master is a shingle roofing professional who is willing to work harder than most to understand the standards and practical realities of shingle product quality. A quality master has proven knowledge of asphalt shingles, from product components and design features, to price consideration and warranties.
Lien Wavers - Are they provided upon request to protect the homeowner from any incorrect liens or judgments being filed?
Quality Materials - Is your company using quality products that have warranties backed by a financially stable company that can stand behind their warranties? Does your company have a solidified relationship with the company to address problems if they arise?
NFIB - National Federation of Independent Businesses: An organization designed to help small businesses to compete in an industry filled with larger organizations.
Owens-Corning Preferred Roofing & Siding Contactor-This distinct certification is available to only contractors which have a proven record of quality installation.
Ice/Watershield - Do they use extra protection in leak prone areas? We apply ice and water shield in all valleys and leak prone areas. An expensive application, but worth the cost for the homeowner. This is a standard feature of ACCREDITED ROOFING roof.
Four Nails - Is your company committed to applying four nails to every shingle so that the manufacture's warranties apply? The common practice of three-nailing can speed production, but void the manufacture's warranty.
Customer Survey - Do they send a customer survey at the end of every job to assess each customer's reaction and satisfaction? We also have a quality control specialist inspecting every job at its completion to make sure it meets our high standards.
That is why we are not afraid to put our company name on the work we have completed. We are committed to the St. Louis Metro area and to building our company through a quality product and superior customer service. Thanks again for your time and consideration, we hope that you will choose ACCREDITED ROOFING as your roofing contractor.
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